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Allow for removal of metadata from customer accounts

Pelcro Product

🔍 Problem Statement

Currently, metadata tags added to customer accounts cannot be removed once created. This creates operational friction when certain metadata fields are no longer relevant (e.g., dietary requirements collected for specific conferences or events).

💡 User Story

As a platform administrator

I want to delete metadata tags from customer accounts when they are no longer needed

So that customer records remain clean, accurate, and relevant without relying on placeholder values or unused fields.

🎯 Definition of Done (DoD)

A feature is done when:

  1. Add A DELETE button in the platform next to edit.

  2. Should work on core api/ platform

Posted by Mark Beyer ·
Status: Available3 comments

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Comments3

  • Mike Gilbert

    •

    Nov 19, 2025

    Just to clarify: I do not work for Pelcro; I just work for a company that uses Pelcro.

    Hopefully Pelcro will add this feature eventually.

  • Mark Beyer

    •

    Nov 17, 2025

    Mike, thank you for the response. Could we please request that feature be added to the list of items to update in Pelcro - where users can delete Metadata as needed?

  • Mike Gilbert

    •

    Nov 13, 2025

    It is technically possible to remove metadata fields using the Core API by setting the value to null in the API payload. For example:

    { "metadata": { "dietary_requirements": null } }

    I agree it would be nice to have a “delete” button in the platform UI.