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Customer service notes

Pelcro ProductProduct BoardUser/Growth Ideas

Notes are not currently shared. While the Pelcro Dashboard has a place for them, it is unused, and we do not have access to the note history for customers.

Posted by An Anonymous User ·
Status: Available3 comments

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Comments3

  • Rana Haleem

    Team•

    Apr 27

    @An Anonymous User - We have upgraded our tickets functionality, please check it out and you can also explore our docs here for further info:

    https://docs.pelcro.com/docs/tickets

  • Michele Peoples

    •

    Feb 5

    It would be great to be able to add and view notes on the subscription details screen (vs tickets)

  • Michael Ghattas

    Team•

    Dec 9, 2025

    would the tickets functionality work here? Have you tried using it?