π Problem Statement
As a Pelcro admin, I experience the restart-expired-membership flow restricting plan selection to the original plan only, which forces customers to cancel-and-resubscribe if they want a different plan and causes unnecessary churn.
π‘ User Story
As an admin, I want to select any active plan when restarting an expired membership, so that customers can upgrade, downgrade, or switch without losing their history.
π― Definition of Done
- Given an expired membership, when an admin initiates the restart flow, then a plan selector is shown allowing any active plan.
- This change impacts the UI (restart membership modal) and API (subscription restart endpoint).
- Limitations: same proration rules apply as mid-cycle plan changes.
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Available
Pelcro Product
About 2 months ago

Rana Haleem
Get notified by email when there are changes.
Available
Pelcro Product
About 2 months ago

Rana Haleem
Get notified by email when there are changes.