Feature Request: Enforce or Normalize Customer Data to Latin Characters

Problem Statement

Some customer records contain non-Latin characters (e.g. Cyrillic, Korean) in names and address fields. This creates operational issues for:

  • Postal fulfillment and mailing houses (unable to process non-Latin scripts)

  • Admin-side customer search and record matching

Pelcro currently stores customer input exactly as entered, with no validation, restriction, or transliteration of character sets.

User Story

As a publisher operations team,
we want customer names and addresses to be stored in Latin characters,
so that we can reliably search customer records and fulfill postal deliveries without manual corrections or mailing house errors.

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Upvoters
Status

Backlog

Board
πŸ’‘

Pelcro Product

Date

12 days ago

Author

Sara Habib

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