Some customer records contain non-Latin characters (e.g. Cyrillic, Korean) in names and address fields. This creates operational issues for:
Postal fulfillment and mailing houses (unable to process non-Latin scripts)
Admin-side customer search and record matching
Pelcro currently stores customer input exactly as entered, with no validation, restriction, or transliteration of character sets.
As a publisher operations team,
we want customer names and addresses to be stored in Latin characters,
so that we can reliably search customer records and fulfill postal deliveries without manual corrections or mailing house errors.
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Pelcro Product
12 days ago

Sara Habib
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Backlog
Pelcro Product
12 days ago

Sara Habib
Get notified by email when there are changes.