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I would like to be able see all open and resolved support tickets for myself and for the platform (if I'm an administrator on Pelcro.com)

What would you like to be able to do? (One idea per form):
I would like to be able see all open and resolved support tickets for myself and for the platform (if I'm an administrator on Pelcro.com)

How would that help you?:
I currently have at least 7 tickets open, some of which have been open for over 6 months and want to be able to follow them in one place.
It would also be helpful for other Energy Intel administrators to be able to see/manage these tickets if I'm unavailable.

How important is this to you?:
Important

Email address:
tcanepaanson@energyintel.com

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This task was submitted through Suggest an idea
https://form.asana.com/?k=qsv6hMm2wL8SXD_R-h-N9Q&d=742417627358732

Status: Available1 comment

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Comments1

  • Michael Ghattas

    Team•

    Apr 2

    You can now see all your tickets on zendesk related to your organization.