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Notes on individual subscriptions

A tab to leave in-house notes on individual subscriptions would be helpful. When dealing with customers claiming missing issues we typically would make notes indicating what issues were re-sent, and how many over time.

On the subscription screen, in Pelcro, it lists “details, shipment, pricing invoices, payments, lists”. It would be helpful to have a notes tab as well, so that all users can see the edits as they’re entered.

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Comments2

  • Michael Ghattas

    Team•

    Oct 14, 2025

    Have you tried using the tickets feature? It could be used to take notes - however, its per customer, not per subscritpion.

    • Andrew Cifuentes

      •

      Oct 14, 2025

      Yes, I see this feature now. I can work with this. thank you